KitUpGo FAQ
Welcome to our FAQ
Vous avez une question sur l’utilisation de KitUpGo, l’accès à vos fiches ou le fonctionnement de votre compte ?
Cette FAQ est là pour vous aider.
Vous y trouverez des réponses simples et rapides aux questions les plus fréquentes concernant vos achats, votre bibliothèque personnelle, le téléchargement des fiches PDF et bien plus encore.
About KitUpGo
KitUpGo designs simple, clear, and effective PDF guides: the KitUP.
They help you react quickly and without stress to everyday unexpected situations.
A problem → a KitUp → a solution.
“Because we all find ourselves, one day, facing a situation where we don’t know what to do, which can make us hesitate.
And because when we need it most, the right information is rarely at hand.”
KitUpGo transforms these moments into controlled and reliable actions, thanks to clear, structured guides that can be read in 1 minute.
Result: you save time, avoid mistakes, and act with confidence.
KitUp guides
KitUp guides are clear and practical PDF guides, designed to guide you simply and effectively through a specific situation.
Each KitUp guide is organized around essential points:
- Immediate Actions
The first actions to take without delay. - Priority Actions
Key steps to secure the situation and prevent it from worsening. - What Not to Do
Common mistakes to avoid so as not to complicate the incident. - Best Practices
Simple recommendations for acting correctly and confidently. - Useful Equipment and Supplies
What it’s best to have on hand. - Safety Equipment
Elements that enhance your protection and that of your home. - Reflexes to Adopt
Habits to integrate to react more calmly in the future.
1 guide= 1 controlled situation.
YES. Here’s how they concretely help you:
- Time-saving: You no longer have to think or search for information. Everything is already prepared for you.
- Precision: Essential actions are highlighted, to act correctly and avoid mistakes.
- Peace of Mind: You are guided by simple steps, reducing stress and uncertainty.
- Accessibility: Everything is organized visually and easy to understand, even in an emergency.
KitUp guides allow you to react quickly and in a controlled manner, without hesitation.
YES, that’s exactly why KitUpGO exists.
No need to be a handyman, first responder, or expert.
Everything is explained step-by-step, without stress.
Regularly!
Our mission: to create guides for all everyday unexpected situations.
You are automatically notified whenever a new guide is published.
Usage & Experience
YES. Our KitUP guides are designed to eliminate the superfluous and guide you directly to the essentials.
“In 1 minute, you know what to do. And sometimes, that changes everything.”
KitUp PDF guides are accessible on your mobile devices, tablets, and computers.
They can be viewed online or offline, and printed for paper use according to your preferences.
You’ll find all your guides in a dedicated space titled “My Library”, accessible at any time from your account.
Yes. Once downloaded to your mobile device, tablet, or computer, KitUp guides are accessible and usable offline, without an Internet connection.
You can also print them to have them in paper format.
Pricing & Subscription
KitUpGo guides work with a simple and transparent credit system.
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$4.99 per guide individually
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Starting at $9.99/month with credits included
(the price per listing is then reduced)
👉 1 credit = 1 PDF guide
Downloaded guides remain accessible in your personal space, without time limit, even after cancellation.
Because unexpected situations don’t give notice, and being prepared changes everything.
A KitUpGo subscription allows you to access useful guides every month at a more advantageous price, while maintaining total freedom.
You only choose the guides you need, when you need them.
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a reduced price per guide thanks to monthly credits,
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simple and immediate access to guides,
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guides saved without time limit,
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a no-commitment subscription, cancellable at any time.
Without subscription
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Each KitUpGo guide is offered at a price of €3 individually.
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After your payment, you receive a secure download link.
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The guide remains accessible in your personal space.
With a KitUpGo subscription
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You receive credits each month to use freely.
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You choose the PDF guides that are useful to you.
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Downloaded guides remain accessible, even after cancellation.
Digital products are generally non-refundable, but KitUpGo may offer a commercial gesture in case of a technical issue.
Security & Payment
Yes. KitUp guides are protected to ensure personal and secure use.
Each file is provided with a discreet watermark with your name and a secure download link.
Access is via your personal space, and downloads are managed to protect the content.
Your access is secure, and your guides remain available at all times.
Yes. All payments made on KitUpGo are fully secure.
All transactions are secured using advanced security protocols, including data encryption and compliance with industry-standard payment regulations. At no time does KitUpGo have access to your banking details; all payments are processed directly by trusted, secure payment providers.
You can make your purchases with complete confidence.
Support & Assistance
You can contact us via our site’s Contact page, by email, or by filling out the contact form.
Our team is entirely at your disposal to answer all your questions, assist you with your order, or provide any additional information. We commit to responding to you as soon as possible.